Tudor Glass respects the fact that information about you,
belongs to you.
Therefore, Tudor Glass will only use information about you with your consent.
Information will never be sold, traded, or otherwise shared without your
consent, with any person or business that is not directly necessary in providing
goods and services to you specifically as follows.
Business / personal information held by Tudor Glass may include your name,
business name / structure details, current and previous business addresses,
telephone / fax / mobile phone numbers, email addresses, bank account and / or
credit card details (ONLY kept until payment is processed, then card information
is destroyed), trading and payment patterns, and miscellaneous notations
on files for business dealings in the course of providing services to you.
Tudor Glass takes reasonable steps to ensure customer data we collect is
protected against unauthorised access.
Tudor Glass collects information in a number of ways, including - directly from
you, when you provide information by phone or in application forms, when you
submit your personal details to us through our websites or by e-mail contact,
from internal business system reports, and from publicly available sources of
information (Yellow and White Pages, industry specific sources / databases, your
website, etc).
Your personal information may be used to provide the services you require,
administer and manage those services, including charging, billing and collecting
debts, and conduct appropriate checks for credit worthiness.
Also, your personal information is collected so we can promote and market our
services to you.
We do this to keep you informed of our products, services and special offers.
This is usually in the form of occasional direct mail or e-mail.
In relation to marketing and promotional material sent via email, we will send
such material only if you elect to receive it (opt-in) by requesting this
service specifically.
In e-mails we send, there is always an e-mail marketing opt-out, which we will
honour for
product information purposes etc.
E-mails of a strictly administrative purpose will still be sent unless you
choose total opt-out for e-mail contact altogether.
In order to deliver the services you require, Tudor Glass may disclose your
information to organisations outside ours. Your personal information is
disclosed to these organisations only in relation to us providing our services
to you.
These organisations carry out mailing operations, debt-recovery functions, and
credit worthiness checks. We may also disclose appropriate information about
your credit worthiness to your other suppliers / potential suppliers, where you
nominate us as a trade reference when seeking credit.
Tudor Glass takes reasonable steps to ensure that organisations we contract to
are bound by confidentiality and privacy obligations in relation to the
protection of your personal information.
Tudor Glass reserves the right to charge a fee for searching for, and providing
access to your information.
If you have any questions in relation to privacy,
please contact us by e-mail or phone (Int'l +61 8) or in Australia
(08) 8387 3588.